Schlagworte: Service Robots

About Service Robots

Service robots are becoming ever more pervasive in society-at-large. They are present in our apartments and our streets. They are found in hotels, hospitals, and care homes, in shopping malls, and on company grounds. In doing so, various challenges arise. Service robots consume energy, they take up space in ever more crowded cities, sometimes leading us to collide with them and stumble over them. They monitor us, they communicate with us and retain our secrets on their data drives. In relation to this, they can be hacked, kidnapped and abused. The first section of the article “Service Robots from the Perspectives of Information and Machine Ethics” by Oliver Bendel presents different types of service robots – like security, transport, therapy, and care robots – and discusses the moral implications that arise from their existence. Information ethics and machine ethics will form the basis for interrogating these moral implications. The second section discusses the draft for a patient declaration, by which people can determine whether and how they want to be treated and cared for by a robot. The article is part of the new book “Envisioning Robots in Society – Power, Politics, and Public Space“ that reproduces the talks of the Robophilosophy 2018 conference in Vienna (IOS Press, Amsterdam 2018).

Fig.: A transport robot in Switzerland

Robots in Public Spaces

There are more and more service robots in “open” spaces, safety and surveillance robots, transport and delivery robots, information and navigation robots and entertainment and toy robots. They are on their way in places that many of us share, and that are public. This poses various challenges. The article “Service Robots in Public Spaces: Ethical and Sociological Considerations” by Prof. Dr. Oliver Bendel (School of Business, University of Applied Sciences and Arts Northwestern Switzerland FHNW) addresses these challenges – from the moral and social points of view – and proposes solutions, among other things on the ethical, technical and organizational level, as well as offering assistance for roboticists and for legislative and political instances. The article was published in Telepolis (25 June 2017). It is Oliver Bendel’s twelfth contribution since 2008 in Germany’s oldest online magazine (founded in 1996).

Fig.: The K5 robot can be seen in Stanford