Robots, Chatbots, and Voice Assistants in the Classroom

The GROUND workshop (advancing GROup UNderstanding and robots‘ aDaptive behavior) is back for its third edition and will take place on June 30, 2025, as part of the IAS 19 Conference in Genoa, Italy. The keynote speeches will be given by Prof. Dr. Oliver Bendel, FHNW School of Business, and Prof. Dr. Silvia Rossi, University of Naples. The talk by the technology philosopher and business information scientist from Zurich entitled „Robots, chatbots, and voice assistants in the classroom“ is summarized as follows on the Ground website: „Chatbots, voice assistants, and robots – both programmable machines and social robots – have been used in learning for decades. Prof. Dr. Oliver Bendel from the FHNW School of Business in Switzerland presents his own projects from 15 years. Some of his chatbots and voice assistants, such as GOODBOT, BESTBOT, and SPACE THEA, recognized user problems and responded appropriately. They showed empathy and emotion. Pepper was used as an educational application for children with diabetes, and Alpha Mini as an educational application for elementary schools. Chatbots for dead, endangered, and extinct languages such as @ve, @llegra, and kAIxo can be integrated into learning environments for all ages. Today, the technology philosopher and information systems expert mainly uses GPTs such as Social Robotics Girl and Digital Ethics Girl in his courses. They can receive and answer questions from several students at the same time, even if they are asked in different languages. They are specialists in their field thanks to prompt engineering and retrieval-augmented generation (RAG). In his talk, Oliver Bendel will ask how chatbots, voice assistants, and social robots will be designed as adaptive systems for multi-user settings in the future. These capabilities are especially important in the classroom.“ Further information is available at ground-hri.github.io/workshop/.

Fig.: Oliver Bendel in Italy in 2025 (Photo: Stefanie Hauske)