Eine Studie zur Interaktion mit einem Barroboter

Die ICSR 2023 findet vom 3. bis 7. Dezember 2023 in Qatar statt. Sie gehört neben der Robophilosophy zu den wichtigsten Konferenzen für Soziale Robotik weltweit. Am 6. Dezember 2023 trug Alessandra Rossi von der Universita Degli Studi di Napoli Federico II zum Thema “Evaluating Customers‘ Engagement Preferences for Multi-party Interaction with a Robot Bartender“ vor. Brillo ist ein Barroboter, der aus zwei KUKA-Roboterarmen und einem Furhat-Kopf besteht. Er kann nicht nur Cocktails und Smoothies zubereiten, sondern auch mit den Gästen kommunizieren. In der Studie wurde erhoben, wie Benutzer den Barroboter erleben („The robot has been a great bartender“ or „I would like to have the robot as a usual bartender“). Die Benutzer hatten insgesamt eine positive Interaktion. Eine Personalisierung führte zu einem erhöhten Interesse. Barroboter sind bisher erst wenig erforscht. Vor einem Jahr legten Oliver Bendel und Lea Peier eine empirische Studie zur Nutzung in der Schweiz vor. Das Programm der Konferenz kann hier heruntergeladen werden. Weitere Informationen über icsr23.qa.

Abb.: Alessandra Rossi bei ihrem Vortrag

Paper on Bar Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel and Lea Peier presented their paper „How Can Bar Robots Enhance the Well-being of Guests?“. It has now been published and can be downloaded via ceur-ws.org/Vol-3527/. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: Lea Peier during her part of the presentation

Bar Robots for Well-being

From March 27-29, 2023, the AAAI 2023 Spring Symposia will feature the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). The venue is usually Stanford University. For staffing reasons, this year the conference will be held at the Hyatt Regency in San Francisco. On March 28, Prof. Dr. Oliver Bendel and Lea Peier will present their paper „How Can Bar Robots Enhance the Well-being of Guests?“. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information via aaai.org/conference/spring-symposia/sss23/.

Fig.: Barney Bar and Lea Peier at Migros Wetzikon